Shipping Policies

- Packages are shipped 1-2 business days after placing your order. If we have time we can ship it the same day. 

- We don't ship on Canadian public holidays. 


► USA : FREE SHIPPING

The package will arrive with USPS with a tracking number. We also use UPS.

• Standard Shipping: 4-7 business days 
• Expedited Parcel: 4-5 business days
• Express: 3-4 business days, can be sent with UPS
• Expedited with UPS: 2 business days  
• Express with UPS: 1 business day


► CANADA: Package sent with Canada Post. FREE SHIPPING

• Quebec: 2-6 business days, Express: 1-2 business days, UPS Express Saver:1 business day
• Ontario, Manitoba and Maritime: 2-6 business days, Express: 2-3 business days, UPS Express Saver:1 business day
• Saskatchewan, Alberta and British Colombia: 5-8 business days, Express: 2-4 business days, UPS Express Save:1 business day
• Northern Canada: 7-14 business days, Express: 4-7 business days

 

► INTERNATIONAL and EUROPE: FREE SHIPPING for many countries 

The package is transferred to your national post service with a tracking number. 

Estimated delivery dates vary for each country. You can see these at the checkout once entering your address. 

• Economy Shipping
• Standard Shipping
• Express International

 

- To count the number of days for the delivery, you have to start counting the day after sending the package and weekends don't count. 

- Delivery times are estimations and customs delays can happen sometimes, especially during the Christmas period. 

- Buyers are responsible for any customs and import taxes that may apply. We aren't responsible for customs delays.

- If the package is returned to us because of a wrong address or because you have not picked up the parcel at your post office on time, the customer will have to pay the costs incurred and the costs for a second shipment.

- You will not be refunded if the package is delivered to the wrong address unless the package comes back to us.