Guarantee
Warranty Policy — Côté Cuir Leather
Last updated: October 2025
General Warranty
All Côté Cuir products are covered against manufacturing defects and premature wear under normal use. Each item is handcrafted with care in Québec, Canada, and built to last. This warranty does not cover damage caused by misuse, accidents, improper care, or normal aging of natural materials such as leather or fur.
Warranty by Product Type
- Hats: 1 year
- Fur Ear Muffs: 1 year
- Pom-poms: 90 days
- Goggles: 60 days
After the Warranty
If your hat or accessory breaks after the warranty period, we can repair it at your expense. Repairs are performed in our Québec workshop whenever possible.
How to Request a Warranty Service
- Contact us by email at info@cotecuirleather.com and include your order number.
- Attach photos showing the defect and a short description of the problem.
- Our team will review your request within 2–3 business days and provide instructions for returning the product if applicable.
Proof of purchase is required for all warranty claims. Shipping costs for returning the item may apply depending on the situation.
We stand behind the quality of our handmade products and aim to offer lasting pieces that can be repaired and enjoyed for years.