Shipping Policies
Shipping Policy — Côté Cuir Leather
Processing Time
Orders are shipped within 1–2 business days after purchase. Same-day shipping is possible when feasible. You’ll receive a confirmation email with a tracking link (“View your order”).
Note: We do not ship on Canadian public holidays. Delivery times are estimates only. Express guarantees are suspended by carriers since COVID-19.
Canada
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Free shipping on orders over $75 CAD (before tax and discounts).
Exception: Northern Canada — $7.90 CAD flat rate. - Orders under $75 CAD: $10.90 CAD (or $16.50 CAD for Northern Canada).
Shipped with Canada Post or Purolator.
Estimated delivery
- Québec: 1–5 business days | Express: 1–3 days | UPS Express: 1 day
- Ontario & Maritimes: 3–6 days | Express: 2–3 days | UPS Express: 1 day
- Prairies & BC: 5–9 days | Express: 3–4 days | UPS Express: 1 day
- Northern Canada: 7–15 days | Express: 5–7 days
United States
- Free shipping on orders over $59 USD (after discounts).
- Orders under $59 USD: $20.90 USD shipping fee.
Shipped with UPS and transferred to USPS when applicable.
Delivery options
- Standard: 5–8 business days
- UPS 3 Days Select: 3 days
- UPS Expedited: 2 days
- UPS Express Saver: 1 day
Duty-free guarantee (USMCA)
All our products are handmade in Québec, Canada, and qualify as Canadian-origin goods under the USMCA trade agreement. This means your order ships duty-free to the United States.
- No duties – all Côté Cuir products enter the U.S. tariff-free.
- No brokerage fees – we handle customs clearance.
- No hidden taxes – you pay only the listed price.
- Full tracking – from Canada to your door.
Important: Do not refuse a package. Refused parcels may not return to us and cannot be refunded. For any delivery issue, please contact us at info@cotecuirleather.com.
Europe
Free shipping thresholds: 50 € (EU), 50 CHF (Switzerland), £45 (UK). Packages are transferred to your national postal service with tracking.
Shipping options
- Standard shipping
- Express shipping (UPS or DHL)
Delivery times and costs vary by country and are shown at checkout. VAT and handling fees may apply upon delivery.
France: pay online via laposte.fr/frais-droits-douane (approx. €2–5).
Other countries
International parcels include tracking and are transferred to the local postal service.
Shipping options
- Standard shipping
- Express shipping (UPS or DHL)
Import duties or taxes may apply and are the responsibility of the recipient. Carriers may charge administrative fees for customs processing.
General information
- Delivery times start the day after shipment (weekends excluded).
- Customs delays may occur outside Canada.
- Import taxes and duties are the buyer’s responsibility.
- If a parcel is returned due to refusal, incorrect address, or non-pickup, reshipping and incurred costs are billed to the customer.
Refusing a parcel is strongly discouraged: third-party carriers (UPS, DHL, FedEx) often return them to international hubs, causing extra delays and costs. For returns, refer to our Return Policy.